Are you evacuated?

If you are under an Evacuation Order, follow instructions from your First Nation or local government. Visit your First Nation or local government's website or social media, or for evacuation information and next steps.

Do you need Emergency Support Services?

Your First Nation or local government will instruct you to register for Emergency Support Services in one of two ways:

  • In person at a designated evacuee Reception Centre. This information is often included in Evacuation Order documents.
  • Online using the Evacuee Registration and Assistance (ERA) tool. This can help streamline the process for when you arrive at the Reception Centre.

To receive supports you need to go to the Reception Centre that is designated by your First Nation or local government. Supports will not be available if you travel to a non-designated location.

Learn more about Emergency Support Services

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Responders who are responding to an active emergency, or who would like to access the Training Environment, login below.

Log in to the Responder Portal >

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EMCR Suppliers who are registered to provide goods or services to evacuees during an emergency can submit their invoices and receipts online by clicking the link below.

Visit the ERA Supplier Portal >

Watch Training Video >
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What is ERA?

The Evacuee Registration & Assistance (ERA) tool is a new digital platform for Emergency Support Services. ERA is designed to increase the efficiency and speed of service delivery for evacuees across the province.

Find out more >

Be Evacuation Prepared - Register with ERA

Evacuations can be stressful. However, if you take the time now to prepare you can save time and make real situations less stressful.

If you have a BC Services Card and would like to register in preparation for a possible future evacuation, you can now self-register.

Self register Already registered? Log in >
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Contact Us

If you have any questions or need assistance,
please contact ERA Support toll-free at 1-844-537-7377.

Send ERA Tool Technical Support inquiries here.