Evacuee Registration & Assistance (ERA)

British Columbians forced from their homes by fire, floods, earthquakes or other emergencies may receive emergency support services for up to 72 hours.

Learn more >

Are You Evacuated?

If you are on an evacuation ALERT or ORDER, or if you have been displaced from your home due to an emergency please self-register for Emergency Support Services here.

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Responders who are responding to an active emergency, or who would like to access the Training Environment, login below.

Log in to the Responder Portal >

Log in to ERA 1 >
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EMBC Suppliers who are registered to provide goods or services to evacuees during an emergency can submit their invoices and receipts online by clicking the link below.

Visit the ERA Supplier Portal >

Watch Training Video >
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What is ERA?

The Evacuee Registration & Assistance (ERA) tool is a new digital platform for Emergency Support Services. ERA is designed to increase the efficiency and speed of service delivery for evacuees across the province.

Find out more >

Be Evacuation Prepared - Register with ERA

Evacuations can be stressful. However, if you take the time now to prepare you can save time and make real situations less stressful.

If you have a BC Services Card and would like to register in preparation for a possible future evacuation, you can now self-register.

Self register Already registered? Log in >
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Contact Us

If you have any questions or need assistance,
please contact ERA Support toll-free at 1-844-537-7377.

Send ERA Tool Technical Support inquiries here.